**Privacy Policy for Sakura Home Renovation Co.**
Sakura Home Renovation Co. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you use our site and our services. This policy is in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
**1. Information We Collect**
We collect information from you when you use our site, request our services, or otherwise interact with us. The types of information we collect include:
- **Personal Information:** This includes your name, address, telephone number, and email address. We collect this information when you request a consultation, sign up for our newsletter, or contact us with inquiries.
- **Project Information:** Information related to your renovation project, such as the scope of work, budget, design preferences, and property details. This is collected during the consultation and project planning phases.
- **Usage Data:** Information about how you access and use our site, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This data is collected automatically through cookies and other tracking technologies.
**2. How We Use Your Information**
We use the information we collect for the following purposes:
- **To Provide Services:** To deliver our renovation and remodeling services, including scheduling consultations, developing project plans, managing projects, and communicating with you about the progress.
- **To Improve Our Services:** To analyze usage data and feedback to improve our site, services, and customer experience.
- **To Communicate with You:** To respond to your inquiries, provide updates about our services, and send you marketing communications (where permitted by law).
- **To Comply with Legal Obligations:** To comply with applicable laws, regulations, and legal processes.
**3. Data Retention**
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
**4. Data Sharing and Disclosure**
We may share your personal information with the following categories of recipients:
- **Service Providers:** We may share information with third-party service providers who assist us with payment processing, data analysis, email marketing, and other services. These providers are contractually obligated to protect your information and only use it for the purposes we specify.
- **Business Partners:** To provide our services, we may need to share information with subcontractors, suppliers, or other business partners involved in your renovation project.
- **Legal Authorities:** We may disclose your information to legal authorities if required by law or legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
**5. Data Security**
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include data encryption, firewalls, and secure server facilities. However, no method of data transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
**6. Your Rights**
You have the following rights regarding your personal information:
- **Access:** You have the right to request access to the personal information we hold about you.
- **Rectification:** You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- **Erasure:** You have the right to request that we erase your personal information, subject to certain exceptions.
- **Restriction of Processing:** You have the right to request that we restrict the processing of your personal information in certain circumstances.
- **Data Portability:** You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- **Objection:** You have the right to object to the processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.
- **Withdrawal of Consent:** If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise your rights, please contact us at the address provided below.
**7. International Data Transfers**
Your personal information may be transferred to and processed in countries outside of Japan. We will take appropriate safeguards to ensure that your personal information is protected in accordance with applicable data protection laws.
**8. Cookies and Tracking Technologies**
Our site uses cookies and other tracking technologies to collect information about your browsing activity. You can control cookies through your browser settings. Please refer to our Cookie Policy for more information.
**9. Third-Party Websites**
Our site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any websites you visit.
**10. Updates to This Privacy Policy**
We may update this Privacy Policy from time to time. We will post any changes on our site and update the date at the top of this policy. Your continued use of our site or services after the posting of changes constitutes your acceptance of the updated Privacy Policy.
**11. Contact Us**
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Sakura Home Renovation Co.
2-18 Meiji Dori,
5th Floor, Shibuya,
Tokyo, Tokyo,
150-0002
Japan